How to correct this error (Com.google.CastFramework.SetupLib.CastSetupError error0.)

[Rdianco]

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Original Poster: Mark Strohmeyer 

Trying to set up a speaker group when I get that error.

[Rdianco]

Hello Mark Strohmeyer,

Thanks for reaching out. That sounds like a very frustrating and unusual error. I would be more than happy to help find solution so that you can enjoy your speaker group. First, I have some questions regarding this situation:

• Which Google speaker devices are you trying to connect? (model name, generation number)
• Is this the first time you are making a speaker group?
• Where is that error showing up? On the Google Home App?
• Could you post a screenshot of that error message?
• Are the speakers powering on and working normally besides this issue?
• Have you tried any troubleshooting steps on the device itself? If so, what have you tried?

I look forward to your response, thanks! 

- From Frances (Community Specialist)

[Kaptenuffe]

Hi Rdianco

I have the same issue. With a LG SJ8S Soundbar.

I get these errors:

Com.google.CastFramework.SetupLib.CastSetupError error0

Com.google.CastFramework.SetupLib.CastSetupError error22

The LG Soundbar worked fine for almost 2 years in the speakergroup, but in march it just didnt connect anymore. It shows up as a local unit but i cant add it to the speaker group or even a room.

[frances]

Hello Kaptenuffe,

Thanks for reaching out. I am sorry to hear that you are experiencing issues with creating a speaker group. I would be more than happy to help answer your question.

• Unfortunately, the speaker groups feature only works with certain compatible devices.
  • Compatible devices include Google Home, Google Nest Mini (2nd gen), Google Home Mini (1st gen), Google Home Max, Google Nest Audio, and Google Nest displays, Google Nest Wifi point, Chromecast with Google TV, Chromecast, Chromecast Ultra, Chromecast Audio, and devices with Chromecast built-in.

Here is a link with more information about the speaker groups feature.

Please let me know if you have any other questions or concerns. Thanks.

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. Thank you.

[Kaptenuffe]

Hi again.

I havent got any solution yet for my problem.

The Chromecast built-in my LG Soundbar still doenst connect to the speaker group. It shows up as a Local unit but i cant add it to the group or a room.

I hope someone can help

[GarrettDS]

Hey there, 

Sorry to hear about the issues you're still having. Have you tried reaching out to LG about the issue? It sounds like it is an issue where the device isn't getting recognized by the app. 

I look forward to hearing from you. 

Best regards, 
Garrett DS

[Kaptenuffe]

Hi 

yes i was and still is in contact with them but they wont recognise the problem and say that they havent heard about it before either.

they only says what they can find via google- that we already knew 

[GarrettDS]

Hey there Kaptenuffe,

Thanks for trying to reach out to them as we have limited support for third-party speakers and unfortunately the manufacturer would know more about the issue. 

I did find some other steps that you can try though:

1. On your iOS device’s home screen (iOS 14 or later), tap Settings. 
2. Tap Privacy  Local Network. You'll find a list of apps.
3. Turn on Local Network Access for the app(s) you would like to allow access to your network. This will allow permissions for the device.

Hope this helps.

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[Kaptenuffe]

Hi again

No it didnt help.

And Lg support dont answer anymore either - i have replied to them 3 times the last month but no answer 

[GarrettDS]

Hi there Kaptenuffe, 

I'm so sorry that you haven't heard from LG's support. Possibly try giving them a call, because unfortunately there isn't anything further that we are able to do at this point. 

Best of luck.

Garrett DS

[GarrettDS]

Hey folks,
Since there is nothing further we can do I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS