How to find MAC address for Google Nest Hub?

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Isha Singh 1472 

I'm trying to add my Google Nest Hub to my university room and need to add the MAC address. Can't seem to find the MAC address.

[Rdianco]

Hi Isha, 

If you've set up your Google Home devices, you should be able to locate the MAC address in the Google Home app: 

1. Make sure your mobile device or tablet is connected to the same Wi-Fi as your Google Home device.
2. Open the Google Home app .
3. Tap Home  at the bottom left of the screen.
4. Find and then Tap the device you want to obtain the MAC address for. 
5. On the device overview page, Tap Settings  
6. Scroll to the Information section at the bottom of the Device settings page where you will see the MAC address.

or you can see the MAC address for all your Nest products in the Nest app as long as they’re connected to Wi-Fi and appear in the Nest app. If you've connected the Nest product to a guest network, follow the steps here for updating your product's Wi-Fi name and password to connect to your main network.

1. Tap Settings  in the top right corner of the Nest app home screen.
2. Select the product that you want to view.
3. Tap Technical info. You’ll see the MAC address next to MAC or Wi-Fi MAC.
   Note: Don’t use the serial number next to 802.15.4 MAC. That’s the address Nest products use to communicate directly with one another over a low-power wireless connection.

Hope this helps..

- From Arun Kumar S (Bronze Member)

[WarriorElyon]

I’m in the same boat and it doesn’t work. I can see the technical info but no MAC address. What the hell?? I’ll even show a screen shot if that would help

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Ridgeland]

Hi Jake, I ended up having to use some third party app that told me my Mac address.  I couldn't find it in the nest app or the home app.

[Jake]

Hey Ridgeland,

Sorry to hear about the trouble getting your Mac address. Glad you have it now though! With the issue being resolved, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.

Best regards,

Jake

[Ridgeland]

I think this advice is out of date.  The Nest App doesn't work with Nest Wifi anymore and the Home App doesn't contain "device information" for the Nest Wifi.