08-25-2021 05:18 PM
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Original Poster: Brian Bourke
I received an email from Google suggesting that I use my new Nest Audio speakers as a sound bar for my TV. I have a bluetooth transmitter connected to my TV to allow a connection between the Tv and he speakers, however the audio and video are terribly out of sync. Any suggestions as to how to fix this issue? I have not had this problem when testing the set up with other bluetooth speakers.
08-25-2021 05:18 PM
10-26-2021 07:50 PM
Hi Abellaj,
will you please ask the Nest Wifi software team to increase the audio delay parameters from a maximum of 200ms to 800ms? This is a significant issue for many users (it is blasted on Reddit and audio forums). It is a simple fix and will positively impact many loyal Google customers. Thank you for your consideration,
Robert
11-05-2021 12:56 PM
Hi Robert,
Thank you for reaching out and taking the time to share your suggestions.
To give feedback to our team, here are the steps to sending it in. This will ensure that your comments are heard and read. Thanks!
11-09-2021 12:24 PM
Hi there,
It's been a few days since we have heard from you. Just checking to see if you had any other questions or feedback. I look forward to your reply back, we're here to help!
11-11-2021 10:04 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you have any new questions or concerns, feel free to start a new thread and we'll be happy to help.