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How to get Google to stop saying the letter "O" when it means zero?

Hmm_8888
Community Member

Who's idea was this anyway? It's so frustrating and sometimes can be difficult to understand when Google is reciting numbers,

8 REPLIES 8

Brausmith
Community Member

I can't say I've noticed this, but it should definitely be saying zero, as O is a letter not a number.

DavidAz
Community Member

I'm not native English speaker so I might be wrong here.

I think this issue is related to English language itself and not the settings on the Nest.

I never heard anyone say James Bond agent "Double Zero Seven" but rather "Double Oh Seven".

 

Hmm_8888
Community Member

You're comparing fiction and novels to reality. You don't formally replace alpha with numerics when reciting numbers such as phone numbers. This is universal. You won't hear Siri, Alexa, or Cortana say nine double oh two six under any circumstances. However,  they're programmed to know when oh is zero.

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I do appeciate the feedback and will be sure to send this on over to our Team. We are always looking to improve our products, and feedback like this is great to have. Please let me know if you have any other questions from here, as I would be happy to review.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,


Please let me know if you have any other questions from here, as I will be locking the thread in 24 hours.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time to keep content fresh. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

DavidAz
Community Member

I was joking with 007, but I'm sure I can think of some real life examples.

I just asked my Hawaiian friend his phone area code and he replied "eight oh eight."

When staying in hotels I always heard: your room number is "two oh four".

Last time I was visiting southwest US I was told to take the "four oh five" freeway from LA to San Diego.

Again, I'm not a native English speaker nor am I saying this grammatically correct. It's just how people talk and I'm sure having the Google Assistant saying it wrong is annoying. Maybe programmers thaught it to sound more human, even if that means being wrong. I don't know... 

Hmmm8888
Community Member

The English language is full of nuances, and if you ask anyone learning English, they'll agree. Furthermore, many people misspeak or speak incorrectly, even "natives" or locals. I think part of the culture of saying oh versus zero is because of television and movies. Hawaii Five-0 first comes to mind after James Bond. But Bond is British, so....

 

In other words, don't put too much emphasis on how people speak these days. For me, it's one of my pet peeves when younger people and those trying to sound "cool" say this or that was "the bomb" or "dope".  I imagine the Google developers often use these words regularly.

There are many other words which are being "re-invented" on social media in the hopes the words eventually "stick". And don't get me started on the woke social media culture.