06-09-2022 12:48 PM
Hi All, my iPhone and hub are saying they are not connected to the same Wi-Fi,but other iPhones are working and a Samsung is, all setting are the same , can not finish set up
06-15-2022 12:58 PM
Hey Brian1894,
That certainly hasn’t been easy for you — let’s check what’s going on with your Google Nest Hub.
A quick question: what's the exact message you're getting when connecting your Nest Hub to the network?
Looking forward to your response.
Thanks,
Alex
06-20-2022 09:51 AM
Hey Brian1894,
Bumping in this thread to check if the suggested steps above help. Let us know if you have other questions or concerns.
Best,
Alex
06-21-2022 09:55 AM
Hey Brian1894,
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Regards,
Alex