Hub Max Wifi Password Incorrect

[TBinks]

When setting up wifi through the home app to connect the Hub Max, it says wifi password incorrect. I have set up this device previously but I needed to make a change so I performed a factory reset and now it won't connect to the wifi. I have tried everything from resetting the router, deleting the home on the app, uninstalling the app, and factory resetting the hub and nothing works. I get to the same point where I enter the wifi password and it tells me it is incorrect. Please help!

[Rio97j]

I'm having the same issue. I can't figure it out.

[Jake]

Hey all,

I wanted to jump and ensure everything is working properly from here. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,

Jake

[Jake]

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

[Muddi]

Hey Folks,

Thanks for sharing details about the issue here, and apologize for the late response.

I know how frustrating it is when your Google Nest Hub Max is not connecting to network. To eliminate network issue, please try setting up your device using a mobile hotspot. Please note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Nest Hub Max).

Let us know how it goes.

Cheers,

Muddi

[Muddi]

Hey folks,

I'm just checking in to see if the troubleshooting steps shared helped. Let us know by updating this thread, and the community will be happy to help.

Cheers,

Muddi