Hub Max stopped playing VLC or YT music from my local disk via cast

[Nan008]

I have Hub Max that started doing a lot of bs things. I am on separate conversations for Duo calls blackout video, Hub responding more and more about there is a glich instead of doing the actual voice command and so on

Now this: trying to play my own library from phone storage via is not working

I never had an issue before and my nest mini and nest hub 2nd generation have no issues with the same tasks

My phone OnePlus 8T on Android 13

Hub Max

Fuchia ver 9.20221010.3.176

software ver 50.26.12.493473605

Hub was restarted and then resetted to factory settings and reconnected to home. 

Bluetooth also is working only as use display as Bluetooth speaker, cannot pair otherwise

I cannot play the local stored files via YT Music or VLC over cast.

And yes I resetted the VLC app as well with clearing the cache and data

AGAIN my hub 2nd gen and mini have NOT any issues playing from the same mobile, on the same Home and the same WiFi

[Juni]

Hi Nan008

Thanks for reaching out and the steps that you've taken—these are of great help.

Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Thanks,

Juni

[Muddi]

Hey Nan008,

I'm just checking in to see if you had the chance to fill out the form?

Cheers,

Muddi

[Muddi]

Hi Nan008,

I just wanted to follow up on this. Are you able to fill out the form?

Cheers,

Muddi

[Nan008]

Yes, I completed the form. Should I open new threads for other gliches I am experiencing with the hub max?

[Juni]

Hi there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there, as this thread will be locked after 24 hours. For your Nest Hub Max concern you can create a new thread so we can help you accordingly.

Regards,

Juni