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Hub & Hub Max Microphone mute

OldLad
Community Member

How best to explain to my family/guests that when someone rings the wired Nest Doorbell, the Hub & Hub Max microphone controls are opposite from each other? On the Hub, the visitor hears your voice when this icon is on screen:

PXL_20220328_184558688~3.jpg

 BUT, when using the Hub Max, the visitor can hear you when the icon below is showing on screen:

PXL_20220328_184959377~3.jpg

 So, persons who have color deficient vision (color blind), or people looking at the icon itself must remember that on the Hub MAX the mic is ON when icon has a line through it- BUT, on the HUB the mic is ON when there is NO line through the icon.  Is there a reason these devices are not the same?

 

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey OldLad,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey OldLad,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey OldLad,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey OldLad,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake