Hub dusplay is black

[LWK]

Re: Your Google Support Enquiry: Case ID [7-8273000033073]

I received an email to Accept Solution in Nest Community but the issue is not resolved yet. I am not able to Reply as it is disabled. I already sent the info by email as required by Muddi and am now awaiting for a reply on the outcome after Google support's investigation.

[LWK]

 

[LWK]

Please see screenshot just sent.

[Muddi]

Hey LWK,

Please note that I've already sent you an email about your device. Upon further checking, your device shows an issue on the screen itself and we can no longer replace it because it's out of warranty since December 2020. 

Thank you for understanding.

Cheers,

Muddi

[Muddi]

Hi there,

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi