Google Nest Community

LWK · 09-23-2022

Re: Your Google Support Enquiry: Case ID [7-8273000033073]I received an email to Accept Solution in Nest Community but the issue is not resolved yet. I am not able to Reply as it is disabled. I already sent the info by email as required by Muddi and ...

LWK · 09-20-2022

My Home Hub display has remained black for months. I tried rebooting, resetting to factory settings, they didn't work. The screen is black with a white column on the right. I can hear the voice assistant. Please help as googling for a solution is no ...

LWK · 09-25-2022

Same here. They investigated and said my Gen1 is out of warranty, can't help. Google should be honest and transparent enough to announce that there is a defect with its nest hub displays, likely manufacturing as updating firmware did not solve the bl...

LWK · 09-23-2022

Please see screenshot just sent.

LWK · 09-23-2022

LWK · 09-21-2022

Hi Muddi,Info on my device:Under "Technical information," check for Cast firmware: "X.XXX.XXXXX."Cast firmware : 1.60.305621If the device is on Fuchsia, check for System firmware version: "X.XXXXXXXX.X.XXXXXXXSystem firmware version:6.20211109.1.3166...

LWK · 09-21-2022

Hi Muddi,Thank you for your prompt reply. I have completed and submitted the form. Hope to hear the solution from you. I liked the nest hub very much and would like to be able to use it for the long term not intermittently for 1 to 2 months.

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Hub dusplay is black

Hub display is black

Re: My nest hub display is not working. Blank screen is displayed. Factory reset doesn't solve it

Re: Hub dusplay is black

Re: Hub dusplay is black

Re: Hub display is black

Re: Hub display is black