I agree with everything you say but Google swept this under the carpet
hoping we would all go away. It's galling but I ended up throwing mine
away and buying an Echo Show instead, which guarantees 4 years+ of
updates. The hardware was perfectly fine,...
I never managed to fix mine, it went to landfill. Won't buy another. The
alternative supplier (the one with a Z in its name) guarantees to
provide 4 years updates after the product is discontinued from sale.
Personally, my pristine Google Gen 1 Home ...
In the end I threw my perfect-condition Google Home Hub away, due to it
bricking without warning and Google completely ignoring all support
requests and tickets . There are now issues with Google Nest Connect and
Yale Lock bricking after an update, a...
Glad yours is fixed, I had no success at all getting through to anyone
at Google despite repeated requests, I was ignored. I guess because mine
was > 1 year old. I gave up on it and like many others I suspect, I
threw it away. Very poor experience.