Hub max "Unable to load" device settings in app

[Dbbasix]

Recently noticed that my device settings for my Google hub Max aren't able to load. Every time I try and access through Google home app I get a"unable to load. There could be a connection issue."

Reset my router, hub max, and cellular device but no dice.

Any help

[Dbbasix]

 

[Princesss]

Hi Dbbasix,

Thanks for reaching out.

Sorry to hear about this. Could you please check if your Home app is already updated to its latest version of 2.53? If not. uninstall the Home app and reinstall it and let's check if that would make any changes.

Keep me posted.

Best

Princess

[Princesss]

Hi Dbbasix,

Chiming in to check if you still need help with this? 

Let us know if the steps on the previous thread worked, otherwise I'll be locking the thread.

Best,

Princess

[Princesss]

Hi Dbbasix,

Since this thread hasn't had any activity in a while, we're going to close it in 24 hours to keep our community tidy.

We hope we that the steps provided on the previous thread worked on your end. However, if you're still experiencing the same issue, please feel free to start a new thread and provide as many details as possible so that others can lend a hand. 

Best,

Princess