I am on a Duo Video Call, I can see the aclled party buty he cannot see me on his device.

[Fanraym]

I am on a Duo Video Call, I can see the aclled party buty he cannot see me on his device.

What is the problem? Do I have to turn on the camera somewhere on my Google Nest Hub?

[frances]

Hello Fanraym,

Thanks for reaching out. I appreciate your patience!

Unfortunately, your called party cannot see you because the Google Nest Hub does not have a camera, only the Google Nest Hub Max does. 

[frances]

Hi there,

It's been a few days since we have heard from you. Just checking to see if you had any other questions or concerns. I look forward to your reply back, we're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.