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I can't link my child's account to nest mini

Danmcg33
Community Member

I used to be able to do so using the family link app, but now when I tap 9n that option nothing happens. 

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6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

Does it work if you use the Google Home app or Assistant settings on your child's phone or tablet instead?

Let your child use Google Assistant on your devices - Google Nest Help

Danmcg33
Community Member

It won't let me using Home on his tablet and when I try add device using Assistant I get a "no WiFi" error message. 

David_K
Platinum Product Expert
Platinum Product Expert

Can you explain what you mean by it won't let you use the Home app? Can you see the speaker in the Home app on your child's tablet? 

What kind of tablet is it? Is it running a recent version of its OS with the latest versions of the Home and Assistant apps?

Danmcg33
Community Member

I managed to get it sorted eventually. Had to add my son to the household, thanks! 

Muddi
Community Specialist
Community Specialist

Hey Danmcg33,

 

Thanks for updating the Community forum of your resolution — it's a big help! If you have any updates or just a discussion topic, feel free to start a new thread in the community. 

 

@David_K: I appreciate your efforts.

 

Cheers,

Muddi
 

David_K
Platinum Product Expert
Platinum Product Expert

Glad to hear that!