09-04-2022 04:29 AM
Hi if you are reading this this is a follow up to my first post
I haven’t been active recently but I have tried the steps in the first post or forum?
Anyways they haven’t worked it just keeps me on a continue to link page.
I have uninstalled Spotify and done everything said
Also the speaker is the Jbl link 20
pls help @Azarco and sorry for not replying I was busy at school and forgot 🙂
09-07-2022 11:48 AM
Hey ggggggggcon,
Thanks for getting back to us.
To make sure, have you tried uninstalling the Spotify app? Once it's uninstalled, link your Spotify account to your Google Home app then, install it back. If the issue persist, uninstall and reinstall your Google Home app. Resetting your device might help too.
Let us know how it goes.
Best,
Alex
09-10-2022 12:12 PM
Hi ggggggggcon,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Alex
09-11-2022 01:49 PM
Hey folks,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Cheers,
Alex
09-11-2022 02:58 PM
i fixed it
09-12-2022 12:22 PM
Hey ggggggggcon,
I'm glad to hear that it's already fixed. Let me know if you have other questions or concerns.
Best,
Alex
09-15-2022 01:10 PM
Hey there,
As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Alex