Individuals not living at home can still cast to my home

[EManU3LXX]

To make a long story short, I recently moved out of a house where I had a host of Google products for different things. I moved to a new state and brought some of those devices with me, while the other individuals living with me stayed behind. I reset my entire Google home app, removing everyone from my home in the process, but I have a group of devices (actually one device in a group causing two devices to be casted to) that no matter what I do, continue to be casted to by people living in a completely different state and not part of my home. I have made sure my wifi name is different, reset devices, wiped Google Home and started over and no matter what, they always are able to access the speakers. What's going on?

[Ashepherdson]

This should not be possible...  What device is it that these outsiders are casting to? 

[EManU3LXX]

The devices in the group are a Lenovo Smart Clock running cast version 1.56.285116 (it was in the preview program, it's waiting for the next firmware update to go back to stable) and a Google Home Mini running 1.56.282045.

[Jake]

Hey EManU3LXX,

I wanted to follow up with you, and see if logging out of all devices had worked out for you. Please let me know if you are still having trouble with others casting to your device. I would be happy to help in any way I can. 

Thank you so much NoNameGiven, and Ashepherdson for the helpful replies.

Best regards,

Jake

[Jake]

Hey EManU3LXX,

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey EManU3LXX,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

[Jake]

Hey EManU3LXX,

I am glad to hear you were able to resolve the issue, and you no longer have the other person casting to your device. I am going to keep the thread open for a couple of days to ensure everyone is good to go from here. Please let me know if you have any questions, as I would be happy to review.

Best regards,

Jake

[Jake]

Hey EManU3LXX,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[EManU3LXX]

No prob! There should be no reason not to lock

[Azarco]

Hey EManU3LXX,

Thanks for letting us know. I’ll go ahead and lock this thread If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Cheers,

Alex

[NoNameGiven]

• It may be you still have them hooked up through an app like spottify try changing your passwords or log out from all devices on Spotify settings 

[EManU3LXX]

I don't use Spotify, instead use YT Music, but they're not in any family group on any app. I have a couple video services connected to Home, but I don't get random things on the TV. I'm also the only person in my home at the moment. I've asked them to try to cast things, and it essentially goes like this; if they say "hey google, play post malone" it'll play in my house. If they say "hey google, play post malone on x device" it'll play in their own house.

[NoNameGiven · Accepted solution]

i would say you most likley share a google account or have logged into theirs or them into yours or you are logged into their device my suggestion is to change your google password and log out of all devices in security settings in google

[EManU3LXX]

Password has been changed since the move, and I don't share accounts with anyone. I'll try your logging out of all devices and will update.

[EManU3LXX]

Just an update for anyone who's having this issue. The other individuals account was still signed into the Chomecast. I had to track them down and have them log out of the devices. Once they did that, they weren't casting to my house anymore.