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Issue with good morning routine

EugeneL
Community Member

I had a good morning routine that would start by dismissed alarm on Google home mini. It would play news base on the setup I had. Recently , I would say couple of weeks ago something changed and nothing happens after dismissal of the alarm.

9 REPLIES 9

GarrettDS
Community Specialist
Community Specialist

Hey there,
I understand that issues with Routines can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

I do need help, but I am not confused. It worked and now it does not .

Appreciate it, if you can tell me why

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear that you're still having problems with this. Would you mind letting me know what troubleshooting steps you've tried to fix this?

 

I look forward to hearing from you. 


Happy Holidays, 

Garrett DS

I just checked in the Google home app that all that I did set up is there. Otherwise I am not sure how else to troubleshoot it, since all was working and I did not change anything on my end.

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear that you're still having this issue. 

Once you dismiss the alarm, whatever media you have going will stop. If you have a routine set up where you dismiss the alarm and then media should start and it's not happening that way, then that is a different issue. 


Please let me know exactly how you have your Routine set up so that we can work through this together.

 

Best regards, 
Garrett DS

I have it set as part of morning routine. It is set up to play news and other things after dismissal on specific g home. Anyway, it seemed to start today after saying Hey Google, stop to dismiss alarm. It doesn't when you dismiss alarm by touching

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Thanks for the clarification on this, glad to hear that it seems like it's working. 

 

Please let me know if you have any other questions as I'll be closing this in 24 hours. 

Best regards, 

Garrett DS

Ok, but what exactly happened ?

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Unfortunately we don't know if there was anything that caused the fix or that caused it to stop working for you. 

I'm going to go ahead and lock this thread. 

If you have any other questions feel free to create a new thread. 

 

Best regards, 

Garrett DS