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Issues with Youtube Music stopping randomly.

Anonymous
Not applicable

Hello All,

Running into some issues w/ Youtube music just stopping between songs. I just purchased this and use it to help w/ my disability. I turned off the gesture sensor but the issue persists. I did not have these issues w/ the Mini Nest 2nd gen (had other). I am using only one speaker right now, I also have a Smart clock but that does not give me these "hiccups". I also notice that I receive about 75% of the routine announcements I set up for my day....is all this normal? I just left behind the competitor due to faulty device(s).  I sent in feedback multiple times from the app and hope that these issues can be fixed...I dont expect it to be 100% but 75% w/ music that stops randomly isnt very promising.  Thanks.

3 REPLIES 3

petergroft
Community Member

Reboot both your router and your Chromecast device.
Confirm that your mobile device is connected to the same Wi-Fi network as your Google Cast device.
Close the YouTube Music app, then reopen it.
Try casting using a different mobile device or tablet.
Confirm you're using the latest version of the YouTube Music app. You can confirm this in your device's app store.
Confirm that your Chromecast device is using the latest firmware.
Try disabling, then re-enabling, the "Automatic time zone" option in your device's Settings.
Forget your Wi-Fi network, and then reconnect to it.
Uninstall and reinstall the YouTube Music app.

 

Greetings,
Peter

Anonymous
Not applicable

Good Morning,

Thank you so much! Just cleared it now. Please stay healthy and safe and Happy Holidays!

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

@MikeClark, @petergroft,thank you for providing the steps.

 

@Anonymous, I'm glad that you're able to work this out. As we got our resolution here, I'm going to mark this one as resolved and will be closing this thread after 24 hours. Please feel free to open up a new thread if you have other questions or concerns.

 

Best,

Dan