Kan Ring deurbel niet koppelen met Google nest display

[RonMors]

Hallo 

Ik had een google Nest deurbel gekoppeld met mijn Nest hub display, Dit werkte prima.

Nu is de deurbel kapot en heb hem vervangen voor een Ring video deurbel

Ik kan deze echter niet vinden in de lijst met producten die werken met Google Home.

Dit terwijl overal stong dat ik de Ring kon koppelen aan Google Home.

kan iemand mij helpen=

Ron

[luciaaa]

Hi, @RonMors,

Thank you for reaching out to the community. I'm sorry you're having trouble adding your Ring Doorbell to the Google Home app. I'm happy to help you find a solution.

To connect your Ring Video Doorbell to Google Home, make sure it's set up and installed on the Ring app. Then, follow these steps:

• Open the Google Home app.
• Tap Devices > Add > Works with Google Home.
• Select "Ring" from the list and enter your Ring account details.
• Follow the in-app steps to complete the setup.

If you've double-checked that you selected "Works with Google Home" and the option is still not listed, try uninstalling the Google Home app, restarting your mobile device or tablet, reinstalling the Google Home app, and connecting your Ring account again.

For more information on third-party smart home devices in the Google Home app, please refer to this article: Control smart home devices added to the Google Home app.

Please let me know how it goes.

Best regards, 

Ana

[RonMors]

Hi Ana thanks for your support.

I reinstalled th Google Home App as you mentioned. O tried to add again the device with the option add device that works with Google but again i cannot find the Ring device in the option (Supplier) list.

So I can still not connect the Ring to my Google Home app.

Anymore suggestions please?

Thnx Ron

[luciaaa]

Hi, @RonMors,

Thank you so much for your response. I’m truly sorry the Ring app is not showing on the Google Home app. I’m happy to provide you further assistance. If after following all the troubleshooting steps the Ring is not listed, it means that the Ring app might not be compatible with the Google Home app at this moment. 

Please refer to this article to check out the brands compatible with the Google Home app: Stream your security camera using your Google Nest display. 

We’d appreciate it if you would take the time to share your feedback. We assure you that we're listening to your concerns.

Feel free to reply if you have any questions.

Best regards,

Ana