06-22-2023 07:21 PM
Have an lg tv. Have linked the lg thinq app to google assistant. Can control tv from lg thinq app, but google home and google assistant cannot control or see that the tv is on. Is there some other troubleshooting I need to do?
06-26-2023 08:39 PM
Hello SedentaryRunner,
Thanks for posting — let's get this sorted out.
A few questions: Is this the first time you linked your LG TV to Google Home? Can you see the LG TV listed in a room within the Google Home app and control it manually? What response are you getting whenever you try to control it via voice command?
I’ll look forward to your response.
Kind regards,
Alex
06-29-2023 07:39 PM
Is it coming up in your Home app, but showing as offline?
Did you pair the assistant using the method where you scan the QR code and enter the code displayed on the TV?
07-04-2023 10:14 AM
Hi there,
Thanks for the help, @Biggsyboi.
@SedentaryRunner, I'm jumping in to ensure everything is good here. Have you seen my last response? Let us know of the answers so we could take a closer look at them.
Best,
Alex
07-05-2023 10:22 AM
Hi SedentaryRunner,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Thanks,
Alex