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LG Voice Control

SedentaryRunner
Community Member

Have an lg tv. Have linked the lg thinq app to google assistant. Can control tv from lg thinq app, but google home and google assistant cannot control or see that the tv is on. Is there some other troubleshooting I need to do?

4 REPLIES 4

Alex_S
Community Specialist
Community Specialist

Hello SedentaryRunner,
 

Thanks for posting — let's get this sorted out.
 

A few questions: Is this the first time you linked your LG TV to Google Home? Can you see the LG TV listed in a room within the Google Home app and control it manually? What response are you getting whenever you try to control it via voice command? 
 

I’ll look forward to your response.


Kind regards,
Alex

Biggsyboi
Bronze
Bronze

Is it coming up in your Home app, but showing as offline?

Did you pair the assistant using the method where you scan the QR code and enter the code displayed on the TV?

Alex_S
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help, @Biggsyboi.

 

@SedentaryRunner, I'm jumping in to ensure everything is good here. Have you seen my last  response? Let us know of the answers so we could take a closer look at them.

 

Best,
Alex

Alex_S
Community Specialist
Community Specialist

Hi SedentaryRunner,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.


Thanks,
Alex