03-11-2024 11:48 AM
Has anyone else had their Lenovo 10 display stop talking to the Google home app? Mine won't set up at all. It's a pity. It worked well for over 10 years - longer than any of our smart TVs.
What is the fix?
Kind regards,
03-12-2024 09:10 AM
It could be the device has gone out of support, but checking for any articles I could find nothing in any fixes. Try ensuring the displays software is up to date or try rolling back to another version to see if the issue resolves. I have found a help article to the display:
Lenovo Smart Display Troubleshooting Guide - Lenovo Support US
Use the link to see on any fixes, but if it still isn't sorted please do let us know and I'll see if I can find anything else.
03-20-2024 12:58 AM
Hi there,
Thanks for helping, code_.
Samanantha, we have a limited scope of support for third-party Google Assistant devices. Have you tried to factory reset your Lenovo 10 display and then set it up? If the issue persists, it’s best to contact Lenovo support so they can provide you with further troubleshooting steps.
Regards,
Alex