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Lenovo 10 display stopped working

Samanantha
Community Member

Has anyone else had their Lenovo 10 display stop talking to the Google home app? Mine won't set up at all. It's a pity. It worked well for over 10 years - longer than any of our smart TVs.

 

What is the fix?

 

Kind regards,

2 REPLIES 2

code_
Community Member

It could be the device has gone out of support, but checking for any articles I could find nothing in any fixes. Try ensuring the displays software is up to date or try rolling back to another version to see if the issue resolves. I have found a help article to the display:

 

Lenovo Smart Display Troubleshooting Guide - Lenovo Support US

 

Use the link to see on any fixes, but if it still isn't sorted please do let us know and I'll see if I can find anything else.

Alex_S
Community Specialist
Community Specialist

Hi there,

 

Thanks for helping, code_.

 

Samanantha, we have a limited scope of support for third-party Google Assistant devices. Have you tried to factory reset your Lenovo 10 display and then set it up? If the issue persists, it’s best to contact Lenovo support so they can provide you with further troubleshooting steps.


Regards,
Alex