Lenovo Essential Clock and Nest Mini

[tarthur01]

I installed a Lenovo Essential Clock in my bedroom and my Google Nest Mini in my kitchen stopped working and all my devices went offline.  I just finished reconnecting my devices to Google Home, but I still can't reconnect the Google Nest Mini (2nd Gen).  I've factory reset it and it says it's setup but Google Home can't find the device.  When I try to talk to it, it tells me "This device isn't setup yet, to get started download the Google Home app on a phone or tablet."  Any suggestions? 

[Muddi]

Hello tarthur01,

Thanks for visiting the Community.

I know how challenging it is when you're having issues connecting to your Google Nest Mini. A few questions: did you change any settings on your router lately? How far is your Nest Mini from your router? Are you using a dual-band router?

Let's try these steps below:

1. Move your Nest Mini within 15-20 ft. away from the router to get enough signal from your network.
2. Reboot your Nest Mini and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?
 

Cheers,

Muddi

[Muddi]

Hey tarthur01,

We haven't heard back, so I'll close this thread if we don't hear from you within the next 24 hours. Feel free to start a new one if you have any more questions or concerns in the future.

Cheers,

Muddi