Livestream does not work

[Delsefjan]

Can’t use the live stream or home monitoring features. I have done all the troubleshooting and the setting will just go back to off. 

[MplsCustomer]

@Delsefjan 

Are you unable to watch the camera on your Nest Hub Max from your phone or other device? Or are you unable to watch one of your other cameras on your Nest Hub Max? 

Have you tried temporarily moving your Nest Hub Max to another location that is nearer to a Wi-Fi access point, just to test out whether your issue(s) are caused by Wi-Fi signal strength. (We have no issues with our Nest Hub Max.)

[Dan_A]

Hi Delsefjan,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Was it working before? Were there any recent changes made?

Have you tried the steps provided by MplsCustomer? How was it?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Looking forward to your response so that we can isolate your concern. That way, we would know what steps to take.

Best,

Dan

[Princesss]

Hello Delsefjan,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess