04-16-2022 12:22 PM
After I connect it to the Wi-Fi network it says I have to allow location services even tho I already turned it on.
05-10-2022 12:02 PM
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
05-13-2022 11:18 AM
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
10-26-2022 11:14 AM
I continue to have this same problem. I have been using the Nest App for years without error, then I started getting notification that the Location is not enabled in the Nest App (for use by home /away assist). It is on. I have uninstalled the app and re-installed (with a customer service specialist) but I still get this warning.
10-27-2022 01:21 PM
@gillgeorgew, thanks for posting and for being a step ahead of us. A few things: What is the make and model of the mobile phone that you are using for your Nest app? Which Nest devices? Try using another mobile phone to further isolate the issue.
Looking forward for your response.
10-30-2022 01:57 PM
I want to check if you still need help. Don't hesitate to reach back if you do.
10-31-2022 02:07 PM
Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours.