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Lost the connection from global player and Classic FM

Mount
Community Member

Why does Google Home lose the connection to Global player and Classic FM every now and then, it says it can not find the radio station?

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Mount,


Thanks for reaching out. I understand your concern, not being able to listen to your favorite radio stations at times is a frustrating issue. I understand your concern and would be more than happy to help find a solution.

 

First, is this issue still occurring? We had some reports of radio stations unable to play via voice command a few days ago, but the issue has been resolved today. 

 

Please keep me updated! Thank you. 

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. Thank you.

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.