08-27-2021 08:15 AM
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Original Poster: Santos Galán
Can I watch Disney+ on my Google Nest Hub Max?
08-27-2021 08:16 AM
09-17-2021 01:54 PM
I tried following these steps and I am unable to link my Disney Plus to my google nest hub max. When I get to the part where I can enter my Disney Plus log in credentials, I just get a blank black screen on my phone. I am using a Samsung Galaxy s10. Everything else seems to link fine with my phone (netflix).
I tried using my wife's phone (iphone) on her account with the google nest hub max and she was able to log in with no issues.
I am hoping someone would be able to help me as I just purchased the Google Nest Hub max and it is a bit frustrating that I cannot use it.
09-20-2021 04:29 PM - edited 09-20-2021 04:30 PM
Hi JeffC1,
Thanks for your post. I am sorry to hear that you are encountering issues with connecting your phone to the Google Nest Hub Max. I understand your concern and would be more than happy to help find a solution.
With your wife's phone connecting to the Google Nest Hub Max with no problem, this means that your phone is causing the issue. I would recommend downloading/redownloading the Google Home App. If that does not resolve the issue, you may want to contact Disney+ support, as this is a login issue, and not an issue with the device itself.
Please let me know if you have any other questions or concerns. Thanks!
09-23-2021 10:11 AM
Hi All,
It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. Thank you.
09-24-2021 09:24 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.