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Maths problem again "three hundred thousand"

SunnyRio
Community Member

"Hey google, what's three hundred thousand divided by twenty?"
"Sorry what are you asking?"

I tried many questions and realised it can't understand the number three hundred thousand.  It won't even add ten to it, or divide it by 2.

How come in the year 2023, a voice recognition system is stumped by such simple things?

P.S. for goodness sake, why do I have to select an OS when I'm asking a question about a Google Home speaker?  There is no relevant OS!  Funnily enough, the speaker doesn't run Windows or Android!

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@SunnyRio 

That's odd. "Hey Google, what's three hundred thousand divided by twenty?" works fine on our Nest Hub.

Doesn't work on my Android 12 phone either.  And that has a screen so I can see what it's doing.  I see "what's 300,00" (notice the missing 0), then it writes no more.  Then after a pause says "sorry what are you asking?"

I tried more: "Hey google, what's:

two times three hundred thousand (correct answer)
three hundred thousand times two (sorry, what are you asking?)
two divided by three hundred thousand (correct answer)
three hundred thousand divided by two" (sorry, what are you asking?)

So it can understand me saying "three hundred thousand" but has difficulty with the 300,000 being first.

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, MplsCustomer.

 

SunnyRio, thanks for reaching out. I apologize for the inconvenience you're experiencing. We'll work together to identify the cause of the problem and find a solution. What Nest speaker or display are we working with? Check if your Google Assistant recognizes your command. See the steps below:

  1. Open the Google Home app .
  2. At the top right, tap your account.
  3. Tap My Activity .

Regards,

Juni