Missing Weather Information | Google Nest Hub Max

[TS01]

Hi,

Since November 2023, my Google Nest Hub Max device has stopped displaying the Weather correctly and no longer shows the individual Weather per hour on my display. (Image Attached)

Individual Weather does not Show per Hour

This issue occurs both when asking via my voice or touching the weather section on my display.

I have tried numerous methods to try and resolve this -

• Reset the device completely
• Setup a new Google Account that only has access to this device
• Changed the location and language

Please could someone confirm if they've experienced this issue before and if there are any known solutions as my device has been receiving all of the latest updates and nothing seems to fix this issue.

[ByronP]

Hi TS01,

Thank you for posting. I'm sorry that your Nest display didn't show the updated weather information. Help's here.

Please check and review the following article on getting weather and forecast information. There are a few steps to try and troubleshoot the issue.

Let me know once if you need more help.

Regards,

Byron

[TS01]

Hi @ByronP,

Thank you for your reply.

I have checked your link and this is something I've already gone through. The Fix Problems section does not help, as all of the required steps have already been configured correctly.

I hope you can help further.

[ByronP · Accepted solution]

Hi TS01,

Thank you for posting. I'm sorry that the previous steps didn't work.

For this concern, please fill out this form. Our specialist will reach out to you for further assistance.

Let me know once you're done.

Regards,

Byron

[TS01]

Hi @Byron,

Thank you for your reply and for confirming. I will go ahead and complete this form. 

Take care.