03-29-2023 06:44 AM
I have had the NPR news brief as part of morning routine for years, stay starting with nest mini and now a Nest hub max. While it's still listed and selected in app, it is not playing. Couldn't find a reboot option in app, but have unplugged several times.
04-01-2023 01:14 PM
Hi Jilly,
Thanks for reaching out.
Sorry to hear about this. To reboot your Google Nest Mini, simply unplug it from the power source for at least a few minutes. As soon as you plug it in, try to command the Google Nest Mini to play NPR news and see if you will get the same results.
If this step won't work, try to play other news channels so we can further isolate the issue. You may follow some commands listed on this link: https://goo.gle/3anyF3j
Let us know how it goes.
Best,
Princess
04-04-2023 12:11 PM
Hi there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
04-05-2023 11:32 AM
Hi Jilly,
Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Princess