cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Morning routines

Jilly
Community Member

I have had the NPR news brief as part of morning routine for years, stay starting with nest mini and now a Nest hub max. While it's still listed and selected in app, it is not playing. Couldn't find a reboot option in app, but have unplugged several times.

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi Jilly,

 

Thanks for reaching out.

 

Sorry to hear about this. To reboot your Google Nest Mini, simply unplug it from the power source for at least a few minutes. As soon as you plug it in, try to command the Google Nest Mini to play NPR news and see if you will get the same results.

 

If this step won't work, try to play other news channels so we can further isolate the issue. You may follow some commands listed on this link: https://goo.gle/3anyF3j

 

Let us know how it goes.


Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Jilly,

 

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,

Princess