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Moving House

Faulknem
Community Member

What is the procedure for handing over our 'Nest Thermostat' system to the new owner?

4 REPLIES 4

ArunKumarS
Bronze
Bronze

Hi Faulknem, Welcome

You can easily transfer the Google Nest Thermostat to a new owner by removing yourself as the old owner from your own account and then transfer the device to the new homeowner’s account instead.

Thanks

JillG
Platinum Product Expert
Platinum Product Expert

And just a quick add to ArunKumarS' helpful suggestion --It might be best to perform a factory reset on the device, which will remove all personal details and your preferences and allow the new user to start fresh.

Up to you but wanted to get that info to you as well!

 

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary