02-04-2023 07:15 PM
I have a Spotify Premium account with multiple users for my family members. We have 3 Nests throughout the house. I set up each Nest and logged into Spotify with their respective user during setup of the Nest. I am unable to listen to speakers at the same time with different music playing. This seems to be a major deficiency.
I have gone through these steps a few times and sometimes I can get 2 to work at the same time for a bit, but when a 3rd Nest is added it goes back and only allows me to use Spotify on 1 Nest at a time.
Please provide a solution.
thanks
John.
02-09-2023 08:34 AM
Hi johnanest,
Thanks for posting here in the Google Nest Community.
This is not the experience that we wanted you to have, let me help you out. A few things: which Nest speaker/display are we working with? When you invited your home members did they set up their own voice match so your Google assistant can recognize which one is trying to play music? If not, you can have them check the Google Home app on their devices and set up the voice match. Check the steps below for guidance.
Set up Voice Match:
Check this link for more information.
Hope this helps.
Thanks,
Juni
02-12-2023 01:56 PM
Hey there,
We don't want to be a nudge but we'd like to check if the suggested steps given above help. Let us know by updating this thread so that we can further assist you.
Best,
Alex
02-13-2023 02:08 PM
Hello johnanest,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Regards,
Alex