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Multiple commands chained commands multiple etc.

JMaytum
Community Member

I spoke too soon last week.  As of today, I can once again no longer issue multiple commands at once.. eg. hey google, turn on the lights AND turn off the TV

I have to issue one command at a time.

Please, for once and for all please fix this.

Julian

6 REPLIES 6

JMaytum
Community Member

This is still broken and a serious flaw in the device.  I can NOT issue more than one command at a time as I was previously.

Google was playing around with this in another thread that got marked as solved too quickly.

Please fix!!!

Princesss
Community Specialist
Community Specialist

Hi JMaytum,


Thanks for posting.

 

If you have followed the steps on this thread, kindly provide the cast firmware version of your Google Nest speakers so I can forward this to our team.

 

To check which firmware version you're on, follow these steps:

  1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. Touch and hold your device's tile.
  4. At the top right, tap Settings and then Device information.
  5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Best,

Princess

Thanks for the reply.  The problem is intermittent now.

My cast version number is 1.60.311339

 

I hope they can  get this sorted out.

Princesss
Community Specialist
Community Specialist

Hi JMaytum,

 

Thanks for the additional info. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

 

Best,

Princess

Done, thank you.

Azarco
Community Specialist
Community Specialist

Hi JMaytum,

 

We received your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.

 

Kind regards,

Alex