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My Google Home Max just stops and restarts when I play music

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

I have unplugged for 60 seconds and it still has the problem, when playing music the speaker just stops and restarts itself.

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi there,

Are you using the original power connector? 

Jill

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there, 
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!

Hilary

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary

frances
Community Specialist
Community Specialist

Hi All,

 

First, thank you Jill for helping with this question!

 

Hi maxyboy 9, has your issue been resolved? Could you please give us more information about this issue? We look forward to helping you, thanks.