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My Google Hub displays cameras that are set up in other homes.

NestUserTx
Community Member

Hi! I have 5 houses, each set up as a different home in Google Home. I recently installed Google Hub to display the cameras set up in the individual homes but, I realize that the Hub also displays the other homes that are in my Google Home account. I thought setting up different “homes” separated the cameras and devices. Why are the Hub devices able to see any device on my Home account? That is a huge flaw. 

7 REPLIES 7

NestUserTx
Community Member

Anybody? This is quite frustrating. 

Princesss
Community Specialist
Community Specialist

Hi NestUserTx,

 

Thanks for reaching out.

 

If all the cameras are completely setup, have you tried these commands to see if it will work? Make sure that cameras have their unique names.

 

OK Google...

  • "Show [camera name]"
  • "What’s on [camera name]?"
  • "[Camera name] on [Nest display name]"
  • "Play [camera name] on [Nest display name]"
  • "Show [camera name] on [Nest display name]"

Also, can you tell us what's the make and model of the camer that you're using? I'd love to know more details so we can start some steps.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi NestUserTx,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

I am using Google Nest Cameras at all the houses. 

Your initial question/steps don’t make sense in correlation to my problem.
 
All of my cameras are properly set up, within each home. They have unique camera names for each home. Nevertheless, the Google Hub device should not be showing other homes when I ask to see a camera. This is the issue. 

Excuse the typos, I'm using voice to text from my incredible Apple product. 

Princesss
Community Specialist
Community Specialist

Hi NestUserTx,

 

Thanks for clarifying. Could you please list down all Google Nest speakers and Google Nest devices (Camera, Thermostat and Doorbell) that are set up under your account? Also, could you please attach a screenshot of the devices setup on each home? Lastly, one Nest Aware subscription will cover all of your cameras in a single home/structure. If you have multiple homes, you will need to have multiple home/structure with a separate Nest Aware subscription for each home.

 

Best,

Princess

Jake
Community Specialist
Community Specialist

Hey NestUserTx,


I wanted to check in and see if you managed to see Princess post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Muddi
Community Specialist
Community Specialist

Hi NestUserTx,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi