My Google Nest speaker stopped working

[Rdianco]

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Original Poster: Don Houghton 2149 

I connected my Nest Hub to a new network after moving. The speaker worked for a little bit but then stopped working.

[Rdianco]

Hi Don,

Please try working through the Google Nest troubleshooter link below and if you are still having issues then please let us know as much relevant information as possible.

Troubleshoot an issue:

https://support.google.com/googlenest/troubleshooter/7211062

- From Cathal S (Gold Product Expert)

[Rdianco]

The speaker does not work. I have reset it multiple times. The only thing I have done differently is change the network. I moved and it worked initially. It updated the firmware and then the speaker stopped working.

- From Don Houghton 2149 (Original Poster)

[Rdianco]

Hi Don Houghton 2149,

Thanks for reaching out.

I will reach out to you via private messaging so that we can continue working on the next steps. This will be sent to the email address associated with your community profile. For future reference, your Case ID is: 2-5770000031451.

- From Frances (Community Specialist)