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My Google home Mini Charcoal is Not Conncting with Netflix

bhavsardhara
Community Member

I have purchased my Google Home Mini from Flipkart 2 days back. Even after lots of efforts, I cann't connect my Google home with Netflix. when I ask Google home to play any web series, I replies, cann't play netflix on tv, please us remote. please guide me.

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@bhavsardhara 

On your other post, you indicated that your just-installed Google Home Mini was made in Sept. 2020. If it's been sitting on a shelf for 3 years, it's probably got a very old firmware version. I don't know whether this will solve your problem, but maybe you need to wait a few days until Google Nest's servers realize your firmware is out of date and push out an update. (Google Nest has complete control over pushing out firmware updates.)

Our Nest Mini is on System Firmware Version 356012 with a Cast Firmware Version of 1.56.356012.

Alex_S
Community Specialist
Community Specialist

Hi there,

 

I wanted to follow up and see if you still needed help. Let us know if the issue persists even after monitoring it for a few days.
 

We appreciate the help, MpIsCustomer!


Best,
Alex