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My Google home mini is not responding properly

Nimmalajosh
Community Member

my Google Home mini turns on all the things in the room when I ask you to turn on the lights. The same thing happens whenever i ask it to turn the fan on. Basically when i ask it to turn the light on it turns the fan on too and vice versa. 

4 REPLIES 4

listairee
Bronze
Bronze

Hello @Nimmalajosh,

Thanks for reaching out. It sounded like you do not have your devices assigned properly within your Google Home app. Here's a guide to help you set up your devices and also assign them to specific room(s). This should resolve your issue.

Hope that helps! 🙂

Dan_A
Community Specialist
Community Specialist

Hi Nimmalajosh,

 

This is not the experience we want you to have, let me help you. A few things: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router followed by your Nest speakers the your 3rd party smart devices.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Once done, see the guide provided above by listairee. You can review the devices in each room and if you can, you can edit them.

 

Tell me how it goes.


Best,

Dan

Juni
Community Specialist
Community Specialist

Hi there,

 

I'm jumping in to follow up if everything is good here. Let us know if you have any further questions.
 

Regards,

Juni

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Dan