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My Google home speaker started playing ad speaking too fast.

Eshashaty
Community Member

Hi everyone

My Google home speaker started playing and speaking too fast. I reset the speaker but the same problem persist. What can I do?

5 REPLIES 5

Alex_S
Community Specialist
Community Specialist

Hi Eshashaty,

 

That’s odd! When did you first notice it? What was the last thing your Google Home was doing before it played the ad? It could be like you’re playing music, or you used it to control your home automation device, etc. Do you have other Google Home devices aside from this?


Regards,
Alex

Eshashaty
Community Member

Hi Alex,

It started to happen after a power failure. I haven't used the speaker for several days and when I did it started to accelerate both the music and speech. 

Alex_S
Community Specialist
Community Specialist

Hi there,

 

We'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let us know once you're done.


Best,
Alex

Eshashaty
Community Member

The form is filled up and submitted.

Alex_S
Community Specialist
Community Specialist

Hey Eshashaty,

 

We got your form—thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there so the team can further assist you. If you have other questions or concerns aside from this, let me know.


Cheers,
Alex