01-19-2022 02:03 PM
Hi, All
My google hub is not working now. The screen is on gray with a G. I tried to reboot few times and no success. Anyone can help me on this issue? How do I solve it? Thank you
04-10-2022 12:22 PM
Hi jennysk,
Thanks for bringing this up.
We're sorry to hear about your experience with your Google Nest Hub. Let's try these steps and see if this would resolve this.
First, please make sure that you're using the original power cable of the Google Nest Hub.
Let e know if these stesps worked by responding to this thread.
Best,
Princess
04-13-2022 12:46 PM
Hi jennysk,
Chiming in to check if you still need help with this?
If you still have questions, feel free to respond to this thread and I'd be happy to answer it for you.
Best,
Princess
04-20-2022 10:44 AM
Hi jennysk,
Since this thread hasn't had any activity in a while, we're going to close it to keep our community tidy.
We hope we that the steps I provided on the previous thread worked on your end. However, if you're still experiencing the same issue, please feel free to start a new thread and provide as many details as possible so that others can lend a hand.
Cheers,
Princess