06-25-2023 03:17 PM
We are unable to add items to grocery list on any non-Google assistant device. The Google Nest Hub (2nd gen) works fine. All devices are authenticated and all devices have personal requests enabled.
Ask a Sonos One w/Google Assistant installed to 'add peanuts to my shopping list' and it responds 'adding peanuts to a list called shopping'. Same for iPhone with google assistant app. Same for Sonos Move w/Google Assistant installed.
Ask the Google Nest Hub (2nd gen) and it works perfectly, adding the item to 'my shopping list' and instantly updating.
Can this be fixed or is there a reason for this?
06-27-2023 04:20 AM
But why oh why does grocery list only work on Google Nest device?🤔
06-27-2023 04:23 AM
Confirmed it doesn't add items to list on new pixel tablet using assistant.
07-01-2023 09:52 AM
Hey Wadeo,
Thanks for bringing this up. Sorry to hear that you're experiencing this with your speakers. Since this works with your Google Nest speakers, have you already tried resetting your non-Google speakers to see if that would make any changes?
Keep me posted.
Best,
Princess
07-01-2023 10:00 AM
Thanks for responding! Looks like this was solved. https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Shopping-list-no-longer-working-with-Go...
07-08-2023 03:09 PM
Hi Wadeo,
Thanks! How about you, is it already working on your end? Let us know if you are still experiencing the same thing so we can try some steps.
Best,
Princess
07-08-2023 06:45 PM
Hi. It’s been solved since 6/29. We are all good here.
07-10-2023 07:44 PM
Hey Wadeo,
Thanks! Glad to know that it's already working now.
Since this has been resolved, we'll consider this complete and will lock the thread now. Feel free to reach out anytime if you need assistance with your Google Nest devices and the Community would gladly help.
Best,
Princess