My NEST suddenly does not accept commands in Italian

[Capricorn_tm]

I recently recreated my home system from scratch renaming some of the connected lights and resetting all the system from the beginning.

Suddenly, although Italian and English are the two languages of the house, Italian requests bring back an error message IN ITALIAN. I can only make the nest work if I ask in English.

Languages are correctly setup in the system, so I really do not know what to do more. Any ideas?

[Juni]

Hi there,

Thanks for posting here in the Google Nest Community.
 

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. A few things: which Nest speaker? What is the make and model of the phone that you are using? Which is primary language English or Italian?

Since this was working before until you made the change try to reboot your devices and your WiFi router to refresh the devices and the WiFi signal.

Let me know how it goes.

Thanks,

Juni

[Juni]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?
 

Regards,

Juni

[Capricorn_tm]

Hello, sorry for the wait

NBo, the issue is still there. so far:

- Rebooted all Nest

-Rebooted router

- Language set to dual (English and italian) on both assistant and phone

- Phone samsung A22 5G

- System is a hybrid. Two google nest screen plus a mini speaker.

Please check the attached video

https://photos.app.goo.gl/fbjFFKD7U7bRGdj97

Thank you for your help,

[Muddi]

Hey Capricorn_tm,

Chiming in, let's go ahead and reset your speakers. Follow the steps on this link to know-how. Once done, set up your device again then see if it still has the same behavior.

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hi Capricorn_tm,

How's it going with your speaker? Let us know by updating this thread and the Community will be happy to lend a hand.

Cheers,

Muddi

[Muddi]

Hi there,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Cheers,

Muddi