Hi Manowar0301,
Thank you for letting us know about your Nest freezing concern. I'm committed to providing you with excellent customer service and will do everything I can to help you resolve this issue. A few questions: what Nest speaker or display are we working with? When did it begin? Are you still using the original power cord? Also, what is its distance from your Wi-Fi router?
I look forward to your response.
Regards,
Juni
