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My google nest hub does nothing after receiving a voice command.

kornjavie83
Community Member

My google nest hub does nothing after receiving a voice command.

The device listens for my command, displays it on the screen and immediately does nothing, It seems to listen to me and then ignores me, I am starting to get very annoyed with the device.

Is there anything that can be done ?

4 REPLIES 4

jzlako2001
Community Member

The same problem is happening on my Sony KD-50X85J Google TV and all of my Google HD TV device adapters. All of my devices were working flawlessly up until now. I tried rebooting all of my devices and even unplugging them to no avail. The TV "device name, not available right now" problem started a few days ago.

Alex_S
Community Specialist
Community Specialist

Hi everyone,

 

I know how it feels when something isn’t working the way it should. Let’s further look into it.

 

kornjavie83, is this happening to all commands? If not, what is the command you’re asking for on the Google Nest Hub? Does the same behavior happen when others speak to your Google Nest Hub?

 

jzlako2001, what type of Google Home device do you have? Kindly provide the above details as well.


Regards,
Alex

Just as a side note Alex, my Google Nest Mini Hub 2nd  and my Sony Bravia Smart TV have started working again on their again.  Command-and-control is essential to me because I am disabled  I rely on my Google display for everything.  I still see considerable slowness in the response of Google Assistant to most voice commands.  

Alex_S
Community Specialist
Community Specialist

Hello jzlako2001,

 

Thanks for the information. Continue to monitor your devices and let me know if it changes in a few more days.


Best,
Alex