05-28-2022 03:04 AM
05-30-2022 03:43 AM
If you've already changed to a different Wi-Fi network, try these steps:
If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.
Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.
06-03-2022 05:36 PM
Hi folks,
davidking Appreciate the information you've provided.
Helloampro just chiming in. Did the steps provided above resolve your issue?
Best,
Nikki
06-06-2022 07:36 PM
Hi Helloampro,
Just checking in to make sure that you saw our responses. You can reply to this thread if you have other questions.
Best,
Nikki
06-07-2022 07:38 PM
Hi Helloampro,
Just checking in to make sure that you saw our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Nikki