10-13-2021 06:05 PM
Nothing will light up or anything on my mini nest 2nd Gen.. It is doing nothing, please help
10-20-2021 02:28 PM
Thanks for reaching out. Oh no! I am sorry to hear that your Google Nest Mini is not powering on. I understand your concern and would be more than happy to help find a solution.
First, could you try this troubleshooting step?
After plugging in the power cord back in the final time, wait a few moments for the device to reset. It will announce "Welcome to Google Home" to signify that it's ready for setup.
Please let me know if this helps resolve the issue or not. I look forward to your response.
10-25-2021 12:33 PM
It's been a few days since we have heard from you. Just checking to see if you have tried the troubleshooting steps listed above. Please keep us updated, we're here to help!
10-26-2021 10:22 AM
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.