My mix and camera switch is home but no picture for dinning room on hub. Help!

[Rdianco]

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Original poster: Mel Hamilton 

I've disconnected hub for minutes. I've checked switch.

[Rdianco]

Hi Mel Hamilton,

Thank you for your message. That is not good to hear that you are not seeing any picture on your Google Nest Hub device. I understand your concern and would be more than happy to help. First, I have some questions.

• Which device is this post in regard to? (model name, generation number)
• What issue are having? Could you please give me more details?
• Is this a new issue? Was your device working normally before?
• Have you attempted any troubleshooting steps? If so, what have you tried so far?

I appreciate your patience and look forward to your response.

- From Frances (Community Specialist)