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My nest Cant see 5g after reset

HenrykAllers
Community Member

After reset my nest Cant see my 5G . and i can not Connect it 😕 i tried everything reinstal app reset nest, reset phone reset router 

and nothing 😕 

FBFC1D3B-7CAD-4E35-8C38-0EEA5C4CC2B6.jpeg

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey HenrykAllers,

 

Thanks for visiting the Community.

 

I understand the feeling when your Google Nest Hub is not able to connect to your 5G network. To confirm, is it a 5G mobile network or bandwidth on the router? Are you able to see your network on other devices like phones or laptops? Have you tried using a different phone/tablet?

 

Looking forward to your response.

 

Cheers,
Muddi

Muddi
Community Specialist
Community Specialist

Hi HenrykAllers,

 

How's it going with your Google Nest Hub? Let us know if you still need help and the Community will be happy to lend a hand.
 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess