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My radio station doesn't want to play today?

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Sylvie P Durocher 

 

My radio station would usually but today nothing is playing on my suggested radio stations.
 
1 REPLY 1

Rdianco
Community Specialist
Community Specialist
Hello Sylvie P Durocher,
 
Thank you for your message. Having your radio station suddenly not able to play sounds like a very frustrating issue. I understand your concern and would be more than happy to help. First, I have some questions.
  • Which Google device is this post in regard to? (model name, generation number)
  • What app are you using for the radio?
  • Which radio station is it? Do all of the radio stations not work?
  • Is this issue happening when you play the radio via Voice Command or casting through the app on another device? Does it occur in both scenarios?
  • Do other types of media work? (Spotify, YouTube, Pandora, etc.)
  • Is your device powering on, responding to commands, and working besides this issue?
  • Does your device still show up as connected in the Google Home App?
  • Do you see any error messages when the issue occurs?
  • Have you tried any troubleshooting steps? If so, what have you tried so far?
I appreciate your patience and look forward to your response. 
 
 
- From Frances (Community Specialist)