Neatsvor x600pro

[Nuno1]

Does anyone have the vaccum robot and is having issues to comand the robovt via google nest? App being linked ia the tuya smart. Simply the "start cleaning" doesnt work. Any help?

[Jhonleanmel]

Hi Nuno1,

Thanks for posting ― let's get this sorted out.

A quick question: is your vacuum robot connected to your Google Wifi or Google Nest Wifi?

Best,

Mel 

[Nuno1]

Hi Mel

Yes. In the same wifi at home. 

Thanks for helping

Nuno

[Dan_A]

Hi folks,

@Jhonleanmel, @Muddi, thanks for the help.

@Nuno1, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hello Nuno1,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Regards,

Dan

[Muddi]

Hi Nuno1,

Chiming in to ensure everything is covered here. Just an added questions: are you able to control the vacuum via voice command before? Is it working on the native app? Are you able to control the vacuum via the Google Home app? Also, have you check with the manufacturer if the vacuum supports voice command?

Cheers,

Muddi